Dispatch and operations support
Support for your dispatch team from the first load-out until the last van is back, so problems are caught while there is still time to fix them.
What goes wrong on busy days
- Routes falling behind with nobody watching until it is too late.
- Rescues arranged in a rush at the end of the day.
- Inspections and hours-of-service checks that slip.
- No clear record of what happened on the road.
What we handle
- Route monitoring through the day
- Early warning on routes falling behind
- Rescue coordination support
- Pre-trip and post-trip inspection (DVIC) tracking
- Hours-of-service and break tracking
- An end-of-day summary with notes for tomorrow
Stays with you: calls on rescues, reassignments and anything on the road.
How it runs
- 1
Learn your station
Your routes, your tools, your dispatch rules and who to call when something goes wrong.
- 2
Watch the day
We monitor routes and checks through the day and raise anything that needs a decision.
- 3
Close it out
An end-of-day summary covering routes, rescues, late returns and vehicle issues.
In your weekly report
- Routes completed and returned on time
- Rescues and the reasons behind them
- Inspection and hours-of-service gaps
- Vehicle issues raised
Questions
Do you replace our dispatchers?
No. We support your dispatch team with monitoring, tracking and reporting so they can focus on drivers and decisions.
What hours do you cover?
We agree coverage hours with you during setup, based on when your routes run.
Which tools do you work in?
We work in the routing, telematics and messaging tools you already use.
Tell us about your operation
Send a few details and we’ll reply with pricing for the services you need.